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Return & Refund Policy (B2B/FOB)
Our standard shipping term is FOB [For example: Shenzhen, Shanghai] (Incoterms 2020).
Seller’s Responsibility: We handle local inland transportation, export documentation, and customs clearance at the port of origin.
Buyer’s Responsibility: Once the goods are loaded on board the vessel, the risk of loss and all subsequent costs—including ocean/air freight, transit insurance, and destination import duties or taxes (e.g., Saudi Arabia VAT/Customs)—are transferred to the buyer.
Handling Time: Orders are typically processed and delivered to the port within [X] business days after payment confirmation.
Documentation: We will provide the Commercial Invoice, Packing List, and Bill of Lading (B/L) to assist with your import process.
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